At SlimJaro™, we are committed to delivering your order efficiently and safely. Please review our shipping policy to understand our procedures and estimated delivery times.
All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
We offer international shipping to select countries. Please note that international orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the recipient.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within [X] days of receiving your shipping confirmation email, please contact us at support@slimjaro.com with your name and order number, and we will look into it for you.
We do not ship to P.O. boxes. Please provide a physical address for delivery.
SlimJaro™ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.